Shipping & Policies
Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
September Faison, LLC
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this shop.
Information We Collect
When you make a purchase or attempt to make a purchase, we may collect certain information, including:
Name
Billing and shipping address
Email address
Payment information (processed securely through Etsy or third-party providers)
We may also automatically receive certain information about your device, such as your web browser, IP address, and how you interact with the site.
How Your Information Is Used
We use your information to:
Process and fulfill orders
Provide customer support
Communicate with you regarding your purchase
Improve our products and services
We do not use your information for unnecessary or unrelated purposes.
Sharing Your Information
Your information is shared only when necessary, such as:
With Etsy or payment processors to complete transactions
With shipping providers to deliver physical products
When required by law
We do not sell or rent your personal information.
Digital Products
For digital purchases, your information is used to provide access to your files and support your experience. No physical shipping information is required unless otherwise specified.
Data Retention
We keep your information only as long as necessary to fulfill your order, provide support, and comply with legal or tax obligations.
Your Rights
You may request to access, update, or delete your personal information at any time by contacting us.
Cookies
This website may use cookies to improve your browsing experience. You can disable cookies through your browser settings if you prefer.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons.
Contact
For questions about this Privacy Policy or your personal information, please contact:
September Faison, LLC
shop@septemberfaison.com
**All digital products are for educational and informational purposes only and do not guarantee specific results.
Frequently Asked Questions
Are your products physical or digital?
We offer both digital downloads and physical products. Each listing clearly states what type of product it is, so please be sure to review the product description before purchasing.
Who are these products for?
Our books and resources are perfect for anyone ready to heal, learn, grow no matter what stage they're in in life.
Can you guarantee results or income from these products?
While our products are created to support learning, clarity, and action, results vary. We cannot guarantee income or specific outcomes, as success depends on individual effort, consistency, and how the information is applied.
What if I have trouble with my order or accessing my purchase?
If you experience any issues—whether it’s downloading a digital product or a question about a physical order—please don’t hesitate to reach out. I’m always happy to help and make sure you’re supported.
Can I share, resell, or redistribute your products?
All products are for personal use only unless otherwise stated. Please do not share, resell, or redistribute any content without permission.